PC Computer Remote IT Support from a trusted UK technician
Remote IT Support
For Desktops and
Laptops In The UK
Native English speaking help without the jargon for home and business users
Have you got annoying computer problems?
Slow performance.
Is your computer running slow and taking ages to open files or webpages? Is it slow to boot and slow to shut down?
Annoying popups.
Are you plagued with popups on the internet and when using your computer on a day to day basis?
Virus or malware.
Are you worried that your computer might be infected with a virus, malware or some type of spyware?
Slow internet.
Is going on the internet a slow and painful process, that takes an age to load images and pages whilst browsing?
Do you need remote IT support from an experienced and qualified technician?
I’ve have been helping support home and business users remotely for over 25 years, and whether you are running old software such as Windows 7 or the lastest software such as Windows 11, I can help you sort out your computer problems.
I can help you with errors, annoying popups, malware and spyware and even viruses. I even offer a computer tuneup service to help your PC or laptop stay running at it’s best, with tweaks to optimise your hard drive, the start up process, day to day running and performance boosts to the speed of your device.
I operate a simple NO FIX NO FEE policy.
If you have a problem that I can’t fix for whatever reason, you won’t be charged for any work undertaken to try and resolve the issue.
If you have paid in advance for a problem that I couldn’t resolve, I’ll refund you 100% of your money back.
More about our remote IT support services
What devices and software do I support?
- Laptops, desktops and peripherals
- Windows 7, 8, 10 and 11
- Mac OSX
- Linux
- Other
What problems can we help to resolve?
- Slow computer
- Program and system errors
- Annoying popups
- Virus/malware/spyware
- General maintenance/admin
- Program install and setup
- Printer issues
How does the remote IT support session work?
Book a pc computer remote IT support session.
If you are confident with the issue or issues you have, you can book a remote pc support session, by clicking one of the green booking buttons on the website. You will be asked to book a time slot for up to 2 hours or a single incident (one issue to resolve) support session.
Should I call to discuss my computer issues?
You are welcome to ring the office and speak to me regarding your computer issues, and I can guide and advise you on how long it would take to resolve the issues, and then book you in for a remote pc computer support session.
How does the remote pc computer support session work?
There are a couple of ways that we can remotely access your computer, but at all times you are in control, and can end or exit the session whenever you want.
We use industry standard software most of the time, where you will be asked to download a small file and launch a small piece of software, and then enter a support number that I will give you. You will then be asked to allow me access to your computer.
How long will the remote pc computer support session last?
When you book a support session, you can book to resolve a single incident or book a time slot (all time slots are in 30 minute increments) up to 2 hours. A single incident resolution can take anywhere from fiften minutes to over an hour to resolve.
What happens if my remote support session overruns my booked and allotted time slot?
If you booked a timed slot and the session is going to overrun the allotted time, you can noramally continue with the session (work load allowing) or book a follow on session for a later date.
Why select me for your remote PC support?
01.
My track record.
I have been helping support home and business users remotely for over 25 years with a range of desktop, laptop, server and thin client issues.
02.
NO FIX NO FEE
I am so confident in the online PC support service that I provide to my clients, that I am happy to offer a No Fix No Fee guarantee for all work.
03.
Qualified Engineer
I am a qualified Microsoft engineer and a native English speaker, and am qualified to offer help in resolving not only PC but peripheral problems as well.
Happy Clients
Read what some of our happy pc computer remote IT support clients say about us.
“Frankie has been helping us with our computer problems for over 20 years now and he offers an excellent service at a very reasonable price.”
Ray
“PC Computer was a god send when I needed some support with my Mac, and they helped me transfer all my important files from my old Mac over to my new one.”
Annie
“Frankie started off helping me with my website through a recommendation and ended up sorting my Mac and my laptop out, and I would be lost without his help.”
Carolyn
Do you need help?
Ring us for a free chat to discuss any computer or laptop issue you might be having, to see if we can offer you remote support and solve you computer problems.
Ready to book a remote support session?
- Click on the button below to start the booking process for a remote support session.
- Select your time slot and prepay for your session and I will contact you.